We'll work with you through onboarding to configure your AI receptionist as quickly as possible. Timeframes depend on your requirements and the information you provide.
No — Voxendale is designed to handle missed calls, out-of-hours enquiries, and busy periods. Many businesses use it alongside their existing receptionist to make sure no calls are lost.
If the AI is unsure, it will take a message or forward the call to you so you never lose the customer. You stay in full control of important conversations.
Yes. We customise the AI to your business, including services, pricing, FAQs, tone of voice, and how it handles different types of enquiries.
Voxendale is designed to answer calls around the clock, including evenings, weekends, and holidays.
On the Professional plan, the AI can book directly into your calendar and send SMS confirmations automatically when a customer schedules an appointment.
Plans are billed monthly. You can manage your subscription from your dashboard.
If anything goes wrong, calls are automatically forwarded to you or a message is taken so you don't lose customers.
A human receptionist typically costs £1,500–£2,500 per month. Voxendale starts at £99/month and is designed to answer calls around the clock at a fraction of the cost.
No. We handle the setup for you. You tell us about your business and we configure your AI receptionist during onboarding.
Yes. We can forward your existing business number so you don't need to change anything. The AI answers calls seamlessly.
During onboarding, we load your services, pricing, FAQs, and preferred responses so the AI can answer customers accurately in your business's tone.
Yes. All call data and customer information is handled securely and only used to support your service. We follow standard UK data protection practices.
Yes. You have full control and can pause or disable the AI receptionist at any time.
No problem. We can integrate with most calendar and booking systems or simply send you notifications for new bookings and enquiries.